Frequently asked

These are the most asked questions we received from our beloved community. If you still have doubts or questions that are not answered here, contact support from the back office or ask your sponsor.

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Non Members FAQ

Non members FAQ
QUESTIONS & ANSWERS
1. What is MetroTBS?
Answer: MetroTBS can be used to help anybody in Multi-Level Marketing, MLM, and Network Marketing build ANY MLM opportunity, it is a world leading MLM Prospecting System. MetroTBS has taken a huge step to help members utilize this system to its fullest extent by setting up some Metropolee specific landing pages, sales funnels, follow up scripts, emails and social media follow up to help you build your Metropolee business the right way and the most efficient way. There are three specific sets of Sales Funnels (landing pages, scripts and social media follow up systems) ready to go to help you prospect the three main types of prospects for your Metropolee business as follows: 1. FREE Metropolee Business Finder App users 2. Metropolee business builders 3. Metropolee business directory advertisers Each system can work independently of each other so you can prospect for whatever type of person suits your Metropolee Business. With over 100 features, the possibilities are limitless for any Network Marketers team growth. Check out the features on the MetroTBS.com site!

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2. How do I access my MetroTBS Team Building System?
Answer: You access your MetroTBS account through your Metropolee back office once you have purchased and redeemed a MetroTBS license.

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3. Why am I not able to login (or gain access) to my MetroTBS account?
Answer: If you are unable to sign into your MetroTBS account, the most probable reason is that you have not activated your license code in your back office.

First, purchase a license code in your shopping cart.

Second, activate the code.

Then you will be able to use MetroTBS.

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4. What languages do you support for MetroTBS?
Answer: The default language of the system is English. Right now, we only support the English and Spanish language, but we will be bringing out and supporting other languages over the next 3 months.

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5. Why are the emails in the follow-up series not being sent out to my contacts?
Answer: When you have a added a new contact to your contact list, the system immediately sends out the Opt-in email to the contact`s registered email address. That person then needs to approve the receiving of emails (from you) by clicking on the Approve Sending Me More Information link in that Opt-in email. Once the person opts in, he will be receiving an acknowledgement email immediately, thanking him for opting in to receive further emails. One-by-one, the emails in the follow-up series will be sent out to that contact (as set in your Campaign parameters).

In short, unless the contact opts in, none of the following emails will be sent out. This mandatory restriction is due to legislation on spamming in many countries. It lets the email provider (Google, Yahoo, etc) know that the emails sent by our system are safe. You can re-send the opt-in email from the Contact Manager.

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6. How do I re-send the Opt-In Confirmation Email to my contacts?
Answer: If the contact has not approved or received the opt-in email yet, you can re-send it again by following the steps below;
1. Sign in to your MetroTBS account and navigate to the Calls & Contacts > All Contacts / Search page from the left hand menu.
2. Search for the contact to whom you want to re-send the opt-in email and click on the name (link) to open it Contact Manager.
3. Notice the `This person has not opted in to receive emails` message? Click on the Send Opt-in Email Again button next to that.

The system will then immediately send out the Opt-In Confirmation Email to that person`s email ID and stamp a note at the bottom (for your reference). Once the contact opts in to receive further emails from you, the warning message at the top of the page will disappear and a confirmation note will be stamped at the bottom.

Note:
1. Make sure that the email address of the contact is correct. Either way, the system will stamp a note below.
2. If possible, remind him to check his email inbox and ask him to click on the Approve Sending Me More Information link.

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